Your Privacy Is Our Priority

Section 1: Scope of Information Collection

When you register and use services on the 777dg platform, we collect the following types of personal information:

• Identity Information: Full name, date of birth, and national identity card number (for age verification).
• Contact Information: Email address and mobile number.
• Financial Information: bKash, Nagad, Rocket, Upay, or bank account details — used solely for processing transactions.
• Technical Information: IP address, browser type, device identifier, and login time and date.
• Activity Information: Game history, betting and winning records, and time spent on the platform.
• Communication Records: Live chat and email conversations with our customer service team.

We do not collect sensitive information (such as health or religious information) without your consent.

Section 2: Purpose and Use of Information Collection

Information collected by 777dg is used for the following purposes:

• Account registration, verification, and management — to ensure secure access.
• Processing deposit and withdrawal transactions — to ensure accurate and timely payments.
• Age verification — to allow only users aged 21 and above to use the platform.
• Fraud prevention and maintaining security — to detect suspicious activity.
• Providing customer support — to help resolve issues quickly.
• Delivering bonuses and promotional offers — to improve your gaming experience.
• Responsible gaming monitoring — to help players maintain healthy gaming habits.
• Platform improvement and service quality enhancement — to analyze user experience.

Section 3: Sharing Information with Third Parties

777dg never sells your personal information or transfers it to third parties for advertising purposes. However, limited information may be shared in specific circumstances:

3.1 Payment Processing Partners

Only the information necessary to complete transactions is shared with payment gateway partners such as bKash, Nagad, Rocket, and Upay. These partners follow their own privacy policies.

3.2 Game Software Providers

Game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and others process gameplay data. This data is not linked to personally identifiable information.

3.3 Legal Obligations

If a court order or government directive is received, 777dg may provide the necessary information to comply with legal obligations. In such cases, we always follow a policy of minimum disclosure.

3.4 Fraud Prevention Services

Limited technical information may be shared with specialized security service providers to protect accounts and prevent fraud.

Section 4: Cookies and Tracking Technologies

777dg uses cookies and similar tracking technologies on its platform. These are used for the following purposes:

• Essential Cookies: To keep login sessions active and ensure security. The platform cannot function properly without these.
• Performance Cookies: To monitor platform speed and performance and to resolve technical issues.
• Analytics Cookies: To analyze user behavior and improve service quality.
• Preference Cookies: To remember your language preference, theme, and other personalized settings.

You can control cookies through your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.

Section 5: Data Retention and Security

777dg has adopted industry-standard security measures to keep your information safe:

• SSL Encryption: All data transfers are protected by 256-bit SSL encryption.
• Secure Servers: Data is stored in secure and certified data centers.
• Restricted Access: Only authorized staff can access the information needed for their specific responsibilities.
• Regular Monitoring: System security is regularly reviewed and updated.
• Two-Factor Authentication: An option is provided to add an extra layer of security to your account.

Data Retention Period: Information of registered users is retained while the account is active. Even after an account is closed, records may be kept for a defined period as required for financial and legal compliance.

Section 6: User Rights

Every registered user at 777dg has the following rights:

• Right to Access: You may request details of the personal information we hold about you at any time.
• Right to Correction: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you may request that your information be deleted, however information required to fulfill legal obligations may be retained.
• Right to Restrict Processing: In certain cases you may request that the processing of your information be limited.
• Right to Opt Out of Marketing Communications: You have the option to opt out of promotional emails or notifications.
• Right to Data Portability: You may request your personal information in a structured format.

To exercise these rights, contact us via live chat or send an email to [email protected].

Section 7: Protection of Minors' Information

777dg strictly provides services only to users aged 21 and above. We actively prevent users under 21 from registering. If we have reason to believe that information from a minor has entered our system, we will immediately suspend that account and take steps to delete the associated information.

If parents or guardians believe their child has registered on our platform, please contact [email protected] immediately.

Section 8: Third-Party Website Links

If the 777dg platform contains links to any third-party websites, 777dg is not responsible for the privacy policies of those sites. We recommend that users review the privacy policy of any third-party website before visiting it.

Section 9: Changes to the Privacy Policy

777dg may update this privacy policy from time to time due to service improvements, legal changes, or business needs. For significant changes:

• Registered users will be notified by email.
• A notification of the change will be displayed when logging into the platform.
• The "Effective Date" on this page will be updated.

Continued use of the platform after a revised policy is published will be considered acceptance of those changes by the user.

Section 10: International Data Transfers

In some cases, information may be processed internationally as required to provide our services. Wherever data is transferred, 777dg ensures that the protection standards described in this privacy policy are maintained, and that the necessary agreements and security measures for data protection apply.

Section 11: Responsible Gaming and Data Use

At 777dg, we are committed to helping players build healthy gaming habits. To that end, we:

• Monitor user gaming patterns and provide support when problematic behavior is identified.
• Provide the option to set self-imposed limits — controlling deposits, bets, and session time.
• Offer a self-exclusion option for the account when needed.

To learn more about responsible gaming, visit our Responsible Gaming page.

Section 12: Complaints and Feedback

If you have any privacy-related concerns or complaints, please contact us. We take every complaint seriously and aim to resolve it as quickly as possible.

Contact Methods:

• Live Chat: 24/7 direct support in Bengali
• Email: [email protected]

Our privacy team will try to respond as quickly as possible after receiving your email.